Request account and/or data deletion
You have the right to request your account and/or your data to be deleted. All such requests must be submitted in writing and need to be verified by a voice call. Please bear in mind any data retention requirements imposed by DOT or other relevant authorities.
In order to request account/data deletion please navigate to SUBMIT A TICKET in the App or here and create a new ticket request.
Complete the form in full ensuring that:
- Email Address: matches your username / login credentials
- Subject: put either “Account Delete Request” or “Data Delete Request”
- Description: provide all necessary details to identify individual records, Account, or data to be deleted. You can request deletion of:
- All Account data (user registration records and all submitted business records)
- User registration records.
- Individual business records that may have been entered by mistake.
Once we receive the request, your Customer Success Manager will reach out to verify all request details and submit your request for processing.
Related Content
OpenSSL Bitnami SSL certificate renewal
. . . Restricted Content The KB Article you are viewing is restricted. Please login below to access…
Install app on Android
Before using the app on your phone, please ensure that you’ve received an invite to join the platform…
what’s new in ver. 0.8.0
This release brings major enhancements to the Inbound Shipment workflow as well as some improvements to the invoicing…
what’s new in ver. 0.9.80
We are glad to announce some fresh features and product updates. This was a big one, so let’s…
Project Codebase Overview
Transloads Application Orientation transloads.co is a React App project that layers AWS Amplify authentication and GraphQL APIs on…
what’s new in ver. 0.9.14
This release has been long in the works and brings some major platform enhancements and extensions. Let’s see…
product catalog bulk upload
A Product Catalog allows the operator to quickly configure an Inbound Shipment by searching through pre-configured list of…
what’s new in ver. 0.9.0
This release brings major new features such as track management, enhanced transactional stability for transloads with low data…