Streamlining Operations and Ensuring Business Continuity in North Carolina
The Customer: A Steel and Lumber Transload in North Carolina
Located in a remote area of North Carolina, this transload operates a 15-acre yard, with 5,000 sq. ft. of covered storage and track capacity for 15 railcars. Handling approximately 20 loads per month, they required a reliable and easy-to-use solution to address staffing challenges and operational disruptions.
Key Results at a Glance
| Metric | Details |
|---|---|
| Monthly Load Volume | ~20 loads |
| Cost Per Load | $29/load |
| Onboarding Time | Setup and training completed in 3 days. |
| Error-Free Picking | Improved 95% with supervisor review process. |
| Turnover Training Time | Reduced from weeks to 1–2 days. |
| Business Continuity | 100% uptime with mobile, cloud-based platform. |
| Capacity Utilization | Optimized yard layout for better inventory management. |
The Challenge: Staffing and Business Continuity Issues
This transload faced two major operational challenges:
1. Staffing and Training:
• High staff turnover and difficulty finding skilled labor in a remote area meant frequent retraining.
• Their previous system was complex and required weeks of training for new hires, creating a bottleneck in operations.
2. Business Continuity:
• Their old on-premise system was vulnerable to power outages, a frequent issue in their remote location.
• System downtime meant delays, data loss, and time-consuming server reboots after power restoration.
The Solution: Partnering with transloads.co
The company transitioned to transloads.co, which addressed both their staffing and business continuity challenges:
• Fast Onboarding and Minimal Training Requirements:
• The platform was set up and staff trained in just 3 days.
• New hires now require only 1–2 days of training, reducing downtime caused by staff turnover.
• Cloud-Based Operations for Business Continuity:
• transloads.co’s all-cloud solution ensured uninterrupted access to the platform during power outages.
• Battery-powered devices and wireless mobile hotspots allowed the business to keep running even during prolonged outages.
• Improved Yard Layout and Capacity Utilization:
• During setup, the transloads.co team helped redesign the yard layout to segment inventory more effectively, maximizing the available space.
• Quality Control for Error-Free Picking:
• The built-in supervisor review process improved the accuracy of field crews, reducing errors in picking and shipping.
The Results: Reliable Operations and Staff Efficiency
With transloads.co, the customer achieved remarkable improvements:
1. Business Continuity:
• The cloud-based system eliminated downtime caused by power outages, allowing uninterrupted operations.
2. Faster Training and Onboarding:
• Reduced training time from weeks to 1–2 days, enabling the team to remain productive despite high turnover.
3. Operational Efficiency:
• Optimized yard layout increased capacity utilization and streamlined inventory management.
4. Improved Accuracy:
• Enhanced quality control processes led to significant reductions in picking errors.
Customer Testimonial
“transloads.co has been a game-changer for us. Their easy-to-use platform reduced the burden of training new staff and ensured we could operate seamlessly even during power outages. The supervisor review feature has brought much-needed accuracy and consistency to our operations.”
– Operations Manager
Your Business Continuity Solution Awaits
Looking to streamline operations and ensure uninterrupted productivity? Schedule a demo with transloads.co today and discover how we can help your business thrive.