Steel and Lumber Transload, NC

Streamlining Operations and Ensuring Business Continuity in North Carolina

The Customer:

A Steel and Lumber Transload in North Carolina

Located in a remote area of North Carolina, this transload operates a 15-acre yard, with 5,000 sq. ft. of covered storage and track capacity for 15 railcars. Handling approximately 20 loads per month, they required a reliable and easy-to-use solution to address staffing challenges and operational disruptions.

Key Results at a Glance:

Metric

Details

Monthly Load Volume

~20 loads

Cost Per Load

$29/load

Onboarding Time

Setup and training completed in 3 days.

Error-Free Picking

Improved 95% with supervisor review process.

Turnover Training Time

Reduced from weeks to 1–2 days.

Business Continuity

100% uptime with mobile, cloud-based platform.

Capacity Utilization

Optimized yard layout for better inventory management.

The Challenge: 

Staffing and Business Continuity Issues

This transload faced two major operational challenges:

Staffing and Training:

High staff turnover and difficulty finding skilled labor in a remote area meant frequent retraining.

Their previous system was complex and required weeks of training for new hires, creating a bottleneck in operations.

Business Continuity:

Their old on-premise system was vulnerable to power outages, a frequent issue in their remote location.

System downtime meant delays, data loss, and time-consuming server reboots after power restoration.

The Solution:

Partnering with transloads.co

The company transitioned to transloads.co, which addressed both their staffing and business continuity challenges:

Fast Onboarding and Minimal Training Requirements:

The platform was set up and staff trained in just 3 days.

New hires now require only 1–2 days of training, reducing downtime caused by staff turnover.

Cloud-Based Operations for Business Continuity:

transloads.co’s all-cloud solution ensured uninterrupted access to the platform during power outages.

Battery-powered devices and wireless mobile hotspots allowed the business to keep running even during prolonged outages.

Improved Yard Layout and Capacity Utilization:

During setup, the transloads.co team helped redesign the yard layout to segment inventory more effectively, maximizing the available space.

Quality Control for Error-Free Picking:

The built-in supervisor review process improved the accuracy of field crews, reducing errors in picking and shipping.

Customer Testimonial

Your Business Continuity Solution Awaits

Looking to streamline operations and ensure uninterrupted productivity? Schedule a demo with transloads.co today and discover how we can help your business thrive.

award Steel and Lumber Transload, NC